Shipping policy
We ship orders Monday to Friday. Orders placed after 2pm Monday to Thursday will be shipped the following day. Orders placed after 2pm on a Friday will be dispatched the following Monday. For next day delivery orders will need to be placed before 2pm. Unfortunately we are not able to deliver over a weekend or on bank holidays. We are only able to process orders for UK customers and to UK delivery addresses.
All orders are processed within 4-5 business days (excluding weekends and bank holidays). Once we receive your order you will receive an order confirmation email which will contain your order number. You will receive another notification when your order has shipped which will contain tracking details. All of our deliveries are shipped via DPD.
DPD will send an email and/or SMS notification on the day or the day before your delivery to advise you of a delivery time slot. It is recommended that you use the DPD APP if you have any special instructions that you wish to leave for the driver if you are not going to be in to receive the delivery. In case DPD is unable to deliver due to no access and no alternative delivery option has been chosen via the link in the DPD notification, prior to delivery, order will be returned to DPD depot.
PLEASE NOTE THAT IN PEAK TIMES, LIKE CHRISTMAS, ONCE THE PARCEL HAS BEEN COLLECTED BY DPD FROM US, WE CANNOT BE RESPONSIBLE FOR DELAYS IN THEIR SERVICE. DPD WILL KEEP YOU INFORMED ON ANY NEW DELIVERY TIMES.
Unfortunately, due to the nature of the shipment, DPD does not offer second delivery attempt. If the delivery fails as a result of DPD not being able to gain access to the property or because you were not at home and had made no alternative arrangements with DPD. We cannot take responsibility for this and no refund will be available.
If we are unable to fulfil your order, we will inform you of this in writing and will issue a refund to you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline you have specified.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at customer.service@b-opie.com with your name and order number, and we will look into it for you. You will be able to track your order with the tracking code received in your shipping confirmation email.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout
Shipping options for England (excluding Channel Islands, Isle of Man, Isle of Wight, Scilly Isles) Scotland (excluding Scottish Highlands and Islands) Wales.
|
1 Bottle standard delivery (3 - 5 working days) |
£4.99 |
|
1 Bottle next working day delivery |
£6.99 |
|
2 or more bottles standard delivery (3 - 5 working days) |
£5.98 |
|
2 or more bottles next working day delivery |
£7.99 |
|
Orders over £100 and less than 48 bottles standard delivery (3 - 5 working days) |
Free |
|
Orders over £100 and less than 48 bottles next working day delivery |
Free |
|
Orders 48 bottles or more standard delivery (3 - 5 working days) |
Free |
|
Orders 48 bottles or more next working day delivery |
Free |
Shipping options for Northern Ireland, Scottish Highlands (FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40 (excluding PA38), PH19-26, PH30-41, PH49-50,), Scottish islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA38, PA41-49, PA60-78, PH42-44, ZE1-3) Channel Islands, Isle of Man, Isle of Wight, Scilly Isles detailed below:
|
1 - 12 bottles standard delivery (3 - 5 working days) |
£15.99 |
|
13 - 24 bottles standard delivery (3 - 5 working days) |
£29.99 |
|
25 - 36 bottles standard delivery (3 - 5 working days) |
£39.99 |
|
37 - 48 bottles standard delivery (3 - 5 working days) |
£44.99 |
|
48 bottles standard delivery (3 - 5 working days) |
£44.99 |